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0 pointspdonis13y ago0 comments

He went straight to his credit card and they took his side.

Took his side as far as the chargeback, OK, I can see that. It's not very encouraging, but I can see it.

But took his side as far as keeping the item and getting his money back? That I don't see at all. How is that possible? And how would PayPal, and eBay for that matter, not expect a return?

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3 comments · 1 top-level

chockablock13y ago· 2 in thread

What's to stop buyer from claiming the box contained a pair of old headphones ('significantly not as described')? The problem is the buyer is being taken at their word; forcing a return of bogus items won't help.

pdonisOP13y ago

Yes, I can see that being an issue, and as a seller, you would want to somehow document what was actually shipped, otherwise the buyer could indeed ship back a bogus item.

But to not even raise the question of a return at all? That doesn't make sense to me.

davotoula13y ago

You would have the opposite problem.

Even if the buyer sent back the original item, the seller could always claim that he received just a brick.

It's all just borked, pretty scary selling any one of items on ebay once you realise this :-(

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