Sorry to hear about the lousy Pacifica. We have a friend who had a good experience with it, but one reason we never thought seriously about it is Chrysler's reputation for reliability.

I think you're right about the tech being "good enough" in many places, but it depends on weather (colder climates are not as good). I also know people who live in temperate climates that refuse to have their only car be an EV because of emergencies and power outages. As someone with two cars, I don't have that concern, but I can understand why someone (especially an older person) would not want to go all in on electric, if the grid is not super reliable (and would likely be offline in a natural disaster, when they would need to charge and possibly flee).