https://help.openai.com/en/articles/10910291-api-organizatio...
Thankfully I don't depend on any of such services. It would make me rather angry.
I’m not talking about sketchy prepaid cards from weird banks on a VPN in a country the United States doesn’t do business with. I’m talking about Americans getting their Chase cards rejected on their home wifi in Ithaca.
When this initially happened to me, I assumed it was a one off thing, but I was shocked to have found out that it’s been going on for at least six months, probably longer.
Wasn't AI supposed to solve this? /s
what did you do to trigger a verification process?
To me, without documented use cases where you might/likely/certainly trigger identity verification, how can I properly limit my curiosity as someone who will gladly stay on the safe side for SOTA cloud model use? I'll happily stay away from these topics if I'm informed on what they are, even if the docs are vague.
Does anyone have insight into the answer to this? What API calls? What user behavior? What topics should I let go unanswered (or converse about with local LLMs) if I want to avoid losing access to the tooling?
The thought that they don't/won't publish this document should scare everyone. That leads to "because I said so" service refusal that is a very slippery slope.
I do understand that all businesses are allowed to refuse service to me in the USA, from food trucks to AWS, and that's fine with me. But at least tell me your rules and extra verification trigger criteria so I have a chance of not using your service in a way that concerns you.
> At this time, retries are not supported. You can continue using OpenAI’s platform with your existing access.
That's ridiculous, especially as their list of reasons that verifications can fail include "There was a technical issue during submission".
I then looked at their age verification and it used that problematic company so I cancelled out.
I dealt with a few instances of online ID verification recently, and in my experience, they don't close your application when your photo is not clear. They mark it as "awaiting customer response" and kindly ask you to upload again.
This didn't use to be the case (OpenRouter's OpenAI access used to be bring-your-own-key), but they've reached some sort of deal with them a couple months ago, and now you can access all the GPT-5 series models on OR with no verification at all.
Why would they care about _you_ when they have just a bit short of a billion users and they are up for a huge IPO? Of course they won't even bother implementing a retry.
Indeed, that's what motivated me to get an OpenRouter account!