It's only for this model, not the one you're already using. And they're not training on the data. It's supposedly to detect abuse etc (such as someone retrying repeatedly with different variations to get around their protections)
Sure, some trust is required that they aren't breaking their own terms of service (which legally enforces that they won't train on your data), but the same is true of every company/service you deal with (AWS, Google, your CRM etc). Their entire business model depends on enterprises trusting them.
We’ve repeatedly watched that trust abused and exploited in these last few years, in both public and private sectors (including specifically in this field). I broadly agree with you, but I tend to think it’s a finite resource that’s eroding rapidly just now.
If that is the question. Those customers anyway won't be using any LLM or cloud services in first place. If you are a jornalist investigating nations, stay away from everything.
If you don't trust them, then no policy is enough. Technically everything you send to the model could be stored by them. Personally I do worry about that especially as an average consumer not an enterprise, no one is looking out for us and we don't get any guarantees. But enterprises will get the right treatment because they would find out and sue Anthropic if they lied.
I mean, if we're assuming they're just willing to lie and violate their own TOS then how could you ever be comfortable with them regardless of this 30 day period (or really any online service)? This seems like a bit of a silly take.
Maybe, but to do so they'd need to offer new terms of service and we'd have to accept. I believe they'd lose a lot of their core business market if they did so.