> ChatGPT has 1 billion MAU. People are now getting life advice, financial advice, and mental health help from chatbots at a scale and cost that no human support network could match.
Definitely, it is quite an extreme change. But the upsides of better access to support and advice are huge, even if the potential downsides are scary as well. This feels like one area where we need better transparency and regulation due to how much ChatGPT and others can affect people who listen to them.