While I don't dispute that Apple might or might not exploit its users via software, I believe some more credit is due to a company that can produce a piece of hardware like a personal computer that runs so smoothly after 14 years that its owner complains that more software updates should still be shipped to the device. I do not know of any other device that I could but as a consumer that would last that long. The framework laptops might be an exception, but they most definitely still need to prove it.