I didn't watch the video but isn't the main selling point of the Framework line (from their website) "Designed for easy customization, upgrades, and repairs."
I would imagine the Mac Neo is a sealed unit that you use as-is until it's e-waste.
I watched some of their (iFixIt) recent videos about Framework laptops, Mac Neo, and Lenovo laptops. What I love about them: They are not haters. They just want companies to get meaningfully and incrementally better at repair. 10/10 rating does not mean perfection -- it means "great" (very repairable). In a modern world of so much unnecessary manufactured drama on social media (including YouTube), it is nice to see a high quality company batting away the opportunity for unnecessary manufactured! The most recent Lenovo laptops have a bunch of minor complaints -- still they got 10/10.
It's actually not bad? "The most repairable MacBook in years" means practically nothing. And for someone who might be comparing with a Framework, it's probably an insult.
Sure, but a 6/10 for "the most repairable macbook in 14 years" is still a 6/10. Lenovo ThinkPads range from 8-10 and even the Microsoft Surface 7 got an 8