I've gone to our municipal planning meetings for these types of things, and there is always at least one person there with this sense of entitlement. They want to talk about "excusing civic inaction" or similar just like you, but when shown "this is what the crews are working on", the retort is "yeah, but that's not the pothole on my street" (with the usually unsaid "...so why should I give a phuk about those people").
These people usually show up at other meetings to complain about having to pay taxes to pay for those repairs. But that's another little joy of local politics...