American culture is highly varied. For some this is true, for others this is wrong and highly insulting.
Maybe try a narrower brush next time.
Maybe not everything is aimed towards you, especially if you don't feel like the description actually matches you :)
Since when do you have professionals giving you examinations out of common courtesy? Out of courtesy can I get a free cancer screening?
But that would never happen, so the point is moot.
Maybe when they decide on their own volition, without any external pressure, to go and poke around your system?
"Hey, I'm a mechanic, I was looking at your car parked out there and noticed something incredibly dangerous that needs immediate fixing. I'll tell you what it is for $1,000."
Please...
Seems to be a systemic issue with computer guys feeling entitled to financial compensation for strange reasons. See also, people licensing their software as "open source" and then being mad when people make money off it.
Someone with likely substantial qualifications put in time to find this. The company is in it for profit (at least partially). What’s fair for the company is fair for the individual. The company can either offer to pay for bugs under the terms they want, hire more security folks to find the bugs themselves, or just accept that researches get to do whatever they want with their findings.
I’d tell Mullvad, but there are companies I don’t respect enough to feel compelled to give them a heads up. Perhaps the author feels that way about Mullvad, it’s entirely within their right to use this to publicly shame Mullvad.
Those who do bug bounties full-time ignore programs with no rewards. Those who want to gain experience or pad their resume can submit reports to programs with no rewards because they are not as competitive as those with rewards.
Another issue that is often talked about is the size of the bounty. Most are small <$10K so for users in developed countries, it's not sustainable to go full-time. https://www.theregister.com/security/2019/01/15/want-to-get-...
The whole bug bounty thing is a mess, admittedly, but lacking a bug bounty program entirely feels like immediately losing the moral high ground on “you should have told us first”. There’s a lively debate about what bugs are worth, but it’s objectively not $0 for many classes because a botnet developer will buy them for some amount.
Personally, a big part of my view is formed by the educated assumption that security practices will never improve unless poor security becomes a liability. That’s unlikely to happen with “responsible disclosure” because it gets swept under a rug. Immediate public disclosure changes that risk calculus a lot. I think wed see a lot more downward pressure from vendors to their suppliers if $RandomSaaS had to worry about losing their pants because Oracle had a vuln published.
Time and time again private companies have rug pulled things like api access for 3rd party apps (such as twitter/X). Building 3rd party clients for private systems should already be approached with heavy scepticism and always be prepared for the worst.