This is where I fundamentally don't align with the author's perspective. To me it seems obvious that this is exactly what happened. Democracy is by far the most common style of governance, extreme poverty is falling even as the population rises. A substantial majority of all human beings have a magic screen in their pocket that lets them look up any information they're interested in or contact anyone on the planet who they'd like to talk to. How can you possibly look at the world as it exists today and not conclude that technology has radically changed our lives for the better?
The author points towards real problems, certainly, but they're problems because they prevent otherwise great new things from being even more amazing. Would I prefer it if apps that give me interesting photos and videos on-demand had fewer dark patterns and better moderation policies? Yes, that'd be nice.