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0 pointshsbauauvhabzb21h ago0 comments

Ah yes, google, the company who notoriously doesn’t offer any customer support will definitely make way for such complaints.

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dwedge21h ago

Drop your sarcasm for long enough to see that "I won't use your app if I have to use Google" is not a complaint _to_ Google.

The bank I was talking about were the worst net loser of customers in the UK last year (around -8000) They are making excuses but maybe they would care about why.

microtonal20h ago

Also, it works in practice. Some banks have fixed their apps after GrapheneOS mentioned that the app was broken. In some of the issues/reports linked at https://privsec.dev/posts/android/banking-applications-compa... there are even bank app developers joining in on the discussion (e.g. NL -> Triodos).

hsbauauvhabzbOP10h ago

The consumers of google captcha will not care if on occasion some failing business attempts to enable graphene or linage users, the userbase of those users is not enough for most companies to care and the ones that do probably aren’t cared for by google.

I hate that this is the way it is, I’m a graphene user too, and I see a pretty bleak future for any unsigned OS, followed by a pretty bleak and authoritarian future for humanity.

palata11h ago

Not to Google, and not to any of the TooBigTech, obviously. For those, we need to enforce regulations (that already exist but are ignored). As a user, the only thing you can do against TooBigTech is to complain to your government (if they can listen, e.g. in the EU there is a DMA entity that you can and should contact).

But for companies that are not monopolies, you can complain to them, and you can give them a bad review on the Play Store. Most companies are not in the business of screwing you: if they screw you, it's just a collateral effect. If you want to be on their radar, you have to make noise.

If enough people complain, then the company sees a need, then they prioritise. If they believe that "it only affects 1 guy who complained 2 years ago", of course they won't do anything... and I don't even know if I would blame them for that.

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