FWIW I totally understand the reasons for e2ee and think it's good that options exist for that. Just saying that if you're a user that doesn't care about that, then there are usability trade-offs you're dealing with

On Facebook, I cannot receive messages. It only shows me a bit saying it's encrypted.

I used to help a nonprofit with their facebook account, made it a real pain in the ass for everyone involved.

Of course facebook has no customer service and their slop docs were of no use.

I honestly can't tell if this is sarcasm

I guess because it is harder to back up and recover and harder to sync between devices. Signal has made a lot of progress on those though.

Main thing that comes to mind is things like this:

- If you lose you phone you lose your messages

- If you forget your password you lose your messages

- If you switch phone you often lose messages

- If you get added to a group you can't see the previous messages