Words cannot express the deep personal grief I experienced when your husband, son, father or brother was killed, wounded or reported missing in action"
Oh my, but you know more than you can guess. About a year ago, my wife passed on. While deep in grief, I began receiving letters from financial institutions and banks that began, "Dear Mr/Ms Stoll, we offer our sincere condolences ..." How can a corporation have "sincere condolences"? They're the last place I'd go for comfort or sincerity.
