Everyone with non-trivial software has to do this to some extent. Perfection just isn't possible. The real measure is in where the company finds the balance. I think Adobe needs to tilt toward the perfection a bit more, but this is not something that people can do unilaterally without buy in from the very top of the chain, which I'm guessing GP is not.
Keep in mind that photoshop isn't the near-monopoly that many people think it is, especially in light of generative AI. If they take too long to ship features, it will similarly be criticized by paying customers who feel Photoshop is hobbled.
Rolling out a new UI for such a staple piece of software is smart. But doing it the way they are doing is absurd. Why even release it when you have basically nothing to show besides a broken modal, rounded sliders and a couple things made thicker? That’s not being mindful, that’s just someone’s unfinished staging build that got pushed to production by mistake. It’s insane that they’re doing this to Photoshop (of all apps). And honestly, quite insaner that anyone would defend anything from Adobe after all the crap they’ve pulled (and continue to pull) over the years.
They are wrong. They are going about it the wrong way. And paying customers deserve a hell of a lot more. Adobe OWES us a better treatment. Big time.
And unfortunately Photoshop very much is the monopoly many think it is. Those complaining about Photoshop being hobbled because it can’t hallucinate AI slop are not Adobe’s target audience and main source of income. Adobe’s only as crap as it is now exactly because it knows it holds basically the entire graphic design industry in a stranglehold. No other apps are currently even close to Adobe’s in terms of compatibility, functionality and support—unfortunately. I wish someone would come and claim Adobe’s crown, but that is simply not happening.
