Users don’t owe the authors anything either. If they want to ignore longstanding complaints, they can toil in obscurity.
Heck the only reason this post made the front page of HN is because of lingering goodwill that was built up when the software was actually decent. Now that it’s regressed into uselessness, the goodwill is drying up. I, frankly, don’t have any interest in the software anymore, since it was rendered unusable. I recommend everyone steer clear of it as well.