The best part is eBay works exactly the same as 10 years ago, as far as I can tell.
It’s the only place someone can give you a fake tracking number (somehow people get these from UPS) get caught and other than a refund after weeks and a negative reputation ding, they get to keep on doing it. The fake tracking number scam has been going on for years too, it’s still happening. Permanently ban for people caught doing this, preferred shippers with eBay as a managed tracker or something like that.
Surely you're not getting scammed by sellers with lots of reputational history?
I actually am more nervous as a seller, as their buyer protection almost always sides with buyers, at least in the US (and the fee is astronomical.)
A refund has been granted but ebay's computers show that someone in my zipcode has also recieved a package (mine should have been 20lbs, the one sent was 2lbs and received by someone with a different name) so I'm kind of expecting a little more drama before it's all said and done. To be fully transparent, it was marked shipped without tracking and has an estimated arrival date of 10 days; after 10 days I asked if it had shipped and was told no and offered a refund and then it became marked shipped with a fake tracking number and "was delivered." The short of it is they're a somewhat prolific seller, I can't think of any reason it issue a fake tracking number and they had my money for about a month. I'm getting the money back but I'm back to square one. The sale at the local store ended.. It's not that big of a deal, just annoying.
It seems like there are sort of 2 classifications of bad experiences. There are poor descriptions, slow transactions, shipping mix-ups, mis-communications and things of that nature. A reputation ding is probably appropriate. Then there are more fraudulent things and ebay has chosen to not really punish those things and let them go, same way Amazon will gladly list and sell fake goods.