My preference, however, is for a voice-control UX just like I get with my Amazon Echo and "classic" Alexa like I have been for the past 10 years I've been using it: I think I can best describe it as a "voice-driven command-line" just like your OS' CLI shell, which makes its interactions predictable, even if it means I need to "know" what commands are valid in a given context. We all need predictability and reliability when it comes to my home-automation integrations.
...but computer interaction with a LLM / transformer-driven / "AI agent" is anything but predictable. When Amazon opted everyone into Alexa+ I agreed to give it a go and see if it really made things better or not - and it did not. I opted-out of Alexa+ and went back to something actually reliable.
You could have tried Alexa+ at the start when it was shitty compared to plain Alexa, and maybe it's better now. But equally none of the people that comment that it is "amazing" in its current iteration qualify their statements with their experiences comparing and contrasting the old version vs. the new version making them seem either unqualified to make statements based on how much "better" it is than the old version or at worse they are shills (paid or not). The best take is that they are comparing (e.g.) day-one Alexa+ vs. the current Alexa+ without a comparison to the original Alexa.
... which is to say that it really feels like there are no clear conclusions that could be drawn from all of this.
Also, one of my first interactions with this Alexa+ thing was “how long is it until 8:45am”, one of only a few commands I use it for to work out how much sleep I’m getting, and it proceeded to ask me what the current time was… I immediately turned it off after that
Aren't hallucinations part of GenAI? I would assume that "AI" voice recognition doesn't have that baked in, but I'm not working in either of those spaces so maybe I'm missing the details. So many things are being looped into the "AI" umbrella that would have just been called machine learning or pattern recognition a decade ago (e.g. "facial recognition" vs "AI" at a time when "AI" also means chatbots like ChatGPT).
I've had enough bad experiences with products that never got better, or just got worse (Exhibit A: Windows 11). Like most primates, I am capable of learning, and I've learned that once a consumer product/service goes bad there's little hope of a turn-around. I accept that you're telling me that it's gotten better, but of the people I know IRL who also use an Echo, none of them have told me that Alexa+ is worth trying, let alone committing to.
Yes, it's on me for not giving Alexa+ a second chance, but I'm not willing to give Alexa+ a second chance because, as a technology product/service customer, I just don't feel respected by the industry I work for (...lol); if Amazon, Microsoft, Google, et al won't respect me, why should I venture outside my comfort-zone for... what benefit, exactly?
I'm not telling you this. I'm basically saying that with Alexa/Alexa+ and with Google's Gemini vs Goole Now(?) I've seen many posts like this. Where someone complains about the AI version, but then there are other posts that come in and claim how much better it is. Even for things like Claude Code you get people complaining about how many mistakes it makes, and then people coming in and saying that it's because they are "doing it wrong". Either "Claude has improved by 10x in the last 6 months. It's so amazing! If you used it a year or so ago it doesn't even compare!" or "You aren't using the most expensive tier of Claude which increases context and thinking abilities that are hobbled in the cheaper versions!"
I never really see a comparison on the same level and it sounds like people talking past each other or some people having legitimate complaints and then others coming in to shill for a product.
I'm not in anyway implying that "You should totally try this out now that they fixed everything" or anything of the sort. I even stated that I don't use any of these tools, and I was commenting as something more akin to an "outsider."
The new Alexa powered by an LLM is objectively better that previous Alexa in a few ways. This much was apparently from day one and has only gotten smoother.
1. It can reliably execute direct or vague-ish commands "play X movie in app Y" or "play x show" and can infer X movie is only available in app Z so use that.
2. Speech recognition seems better (less instances of 5x round trips)
3. Conversational with multi-turn --- my wife can have a back and forth clarifying a topic.
4. Seems to understand intent a bit better. (user asked A so they are probably thinking about B)
Those may seem small but they were a tremendous source of annoyance for her -- and thus for me -- "Alexa is not listening, do something!"
...how does that work, exactly? (or rather: what's the context here?); there's no possible way for an Alexa+-powered Amazon Echo to control my AppleTV or interface with VLC on my desktop.
I ruined multiple dinners with timers that didn't work (with a time/labor cost).
I had to get out of bed in the freezing to turn the lights out. It's easy to hit the lights when I go to bed but annoying having the tool fail and getting back out.
Music stuff didn't work well because I used Youtube Music not Spotify.
Those were my 3 use cases for Google voice, and it failed them all enough I just stopped using it all together. Who cares if it works today if in another month they just change something and break it again? They've shown it's not a tool to use for tool things, it's a 'gee wow' thing. I don't need to be impressed. I need not burnt food.
Seems like an agent given 20-30 tool calls like "read_sms" "matter_command", and "send_email" would be able to work out what to do for things like "set the house to 72° and text Laura that I did it."
Incidentally, a major headline in the news this past week was about a coding-agent that wiped its company's entire system, including backups; which the company's staffers were confident was utterly impossible (as it didn't have any access to that system), and yet somehow, it did[1] (the TL;DR is the agent randomly came across an unprotected God-tier admin API-key/token saved to a personal text-file in a filesystem it had read-access to). If an agent can do that with only read-only access to a company's routine/everyday storage area then there's no way I'm giving it the ability to deactivate my house's fire-alarms and security-cameras via Google Home/Matter/Thread/HomeKit/X10/OhFfsNotAnotherCloudBasedAutomationScheme.
[1] https://www.theregister.com/2026/04/27/cursoropus_agent_snuf...
the HN thread about that case was much more of a "why are you putting your prod keys in random text files" and "the sota in prompt engineering is that putting DONT FUCKING DO THE BAD THING" makes the agent more desperate to get stuff done
putting limits at the harness level would do just fine. one LLM call, one tool call per voice message.
you dont have to give it a ton of turns
I'm on the iPhone 16 now.
