As someone who works there, as a Data Scientist, I can't scroll past this without expressing my disagreement. I've never seen a worse eng org. Coming from Uber, it was and is shocking how dysfunctional Walmart tech is. Maybe my standards are too high.

When I temporarily lost access to my phone, I contacted Walmart dot Com Support. They solemnly informed me that they had no means of overriding MFA for my account or helping me to recover it without the phone.

Support told me that I was better off abandoning the account and creating a new one.

While I did recover my phone, I decided that it was best to simply stop doing business with Walmart, and I haven’t missed them one bit!

Didn’t they start that from acquiring jet.com?

Really? Walmart does some spectacularly stupid, costly, and obnoxiously customer hostile stuff.