I have some feedback for Dropbox as well for losing the file, but we don’t pay for that so my expectations aren’t the same.

My dad had a file untouched in Dropbox for 2 years. He overwrote it 2 days prior to me trying to recover it from Dropbox/Backblaze. They said he couldn't access the version that was just overwritten because that was over 30 days old, which is not what the definition of 30-day history is....

You fail to understand the problem, I suspect.

Just because files are in bespoke folders, does NOT mean they are being backed up.

Example: I'm 1,016% over my OneDrive limit because I canceled my Microsoft 365 account due to their price hike to cover for AI costs. My laptop still pushes files there upon save thanks to Microsoft defaults (my desktop was moved to CachyOS long ago).

If I had been using Backblaze for backup, those files would not have been backed up.

Luckily, I'm a nerd and I'm way ahead of this (I moved away from OneDrive long ago and never deleted the files). Most folks aren't.

Backblaze should be alerting users when stuff isn't backed up. I've strongly considered their B2 offering for a big project. The fact that they changed this without proper notification has made me decide NOT to move forward.