One day, as much as I am aware, the entire national phone company of Brazil switched to using MSFT Office only, by decree from upper management. Why? much later, some correspondence between upper management / C-Suite at the company, and Brazilian attorneys hired by MSFT to negotiate, showed large, opaque payments, long-term discounts, and added support services, in exchange for changing to ONLY MSFT Office products. The change did in fact happen.
Use your own brain and understand that MSFT has able legal and business teams, hired in the target country, that have large incentives based on closing sales. Those sales are closed using negotiation language and incentives that are appealing to the C-Suite and their banking and legal partners, period.
I do not see this reality reflected in the too-neat summary of drivers there.