If the end result of this is "certain classes of white collar workers are 10-25% more productive" (which is the best results I can extrapolate from what I've seen so far) then it's really hard to imagine how OpenAI can return a profit to their investors.
1: https://en.wikipedia.org/wiki/VisiCalc#Killer_app is pretty much the normal narrative on Visicalc and its importance to the Personal Computer.
If we take this as face value, and say that the absolute best case scenario is there are literally no other uses for AI but helping programmers program faster, given 4.4 million software devs, with an average cost to the company of $200,000 (working off the US here, including benefits/levels/whatever should be close), those 4.4 million devs with 20% productivity would save roughly 176 billion dollars a year.
Some companies will cut jobs, some will expand features, but that's the gist. And it's hard not to see the magnitude of improvement that's come in just 3 years, though if that leads to a 'moat' is yet to be seen.
I don't think that's necessarily out of line with struggling to return a profit to investors though: an individual company is only ever going to capture a tiny fraction of the productivity improvements it enables its customer base to make[1], its own cost base is unusually high for tech, and investors are seeking a 10x+ return on an $852B valuation for a company that isn't even the market leader in that segment (which isn't the only segment, but it's the optimum B2B one). You can have a great business with a great value proposition and a sustainable moat and still not generate the desired returns on investment at a $852B valuation.
[1]and that's productivity improvements over the best-known free models, not productivity improvements over reading StackOverflow
Thinking... Thinking... Tim Berners-Lee proposing HTTP in 1989 is kinda like the original Attention is All You Need paper, I guess? Netscape 1.0 release in December 1994 is ChatGPT 1.0? And then Amazon.com opened up to the public in July 1995 and then IPO'd in May 1997 (after raising less than 10 million dollars in two funding rounds). But once again we have the business side of these previous cycles moving much faster than this one.
This is really the first meteoric rise in tech I've seen / am experiencing first hand.
Amazon is perhaps a counter-example to your point, though, to be fair. It seems to me they did a lot of spaghetti throwing while making accounting losses for a good number of years. Granted, they did it on OpenAI's dining budget.
