Forget downtime, even when I'm able to use it, the limits make it unusable.
As an example, on my free account, I literally sent 1 message asking for information from an ongoing chat, no research, just a simple question and it exhausted it's 5 hour limit. I was using sonnet 4.6 btw. This is crazy.
Anyone else having the same issue? And if someone from Anthropic is reading this, please communicate. This feels like a bug.