You will be even more horrified to learn that installing the entire list of deps of a project that would take a few seconds on my home laptop may take up to 20 minutes at some clients because many FS calls do a network round-trip.
We are not talking about exceptions either. This is pretty standard stuff when you work outside of the IT-literate companies.
At one client, they provided me with a part time tester, they neglected to give him the permissions to install git. Took 3 weeks to fix.
The same client makes us dev on Windows machine but deploy on Linux pods. We can't directly test on the linux, nor connect to them, only deploy on it. In fact, we don't even have the specs of the pods, I had to create a whole API endpoint in the project just to be able to fetch them.
Other things I got to enjoy:
- CTO storing the passwords of all the servers in an libre office file
- lead testing in prod, as root, by copying files through ftp. No version control.
- sysadmin that had an interesting way of managing his servers: he remote controlled one particular windows machine using team viewer which ones the only one that could connect through ssh to them.
The list is quite long.
This makes you see the entire world with a whole new perspective.
I always thought that all devs should spend a year doing tech support for a variety of companies so that they get a reality check on what most humans actually have to deal with when working on a computer.
If you are on HN, you are the 1%.