WhatsApp is actually more popular than Slack, isn’t it? In my country, almost everyone uses Slack, and I’ve hardly ever heard of any companies using WhatsApp, so that was surprising to me.
Living in Japan has made me realize how different cultures can be — even down to the apps and services people use.
It honestly surprises me, and now I kind of want to try WhatsApp too.
Honestly Whatsapp is nothing special. It works well, just like many other chat apps nowadays. The interest is that in some large parts of the world, everyone uses it already.
The only thing it's that creating bots for whatsapp it's not as easy as for telegram and it cost money. Actually that is the business plan for whatsapp making money from whatsapp business
Getting an agent working via an existing Slack setup is fairly effortless and the control over output format is useful
I had a look at getting same agent up in WhatsApp but it seems to need FB business acc to even start process, to get FB business you need an FB personal etc. ... looked like too much effort
