But smart robots like Claude should and will have access to production. There has to be something figured out on how to make sure operation remains smooth. The argument of don't do that will not be a viable position to hold long term. Keeping a human in the loop is not necessary.
>We've literally done it without robots, smart or dumb, for years.
And we've written extremely buggy and insecure C code for decades too. That doesn't mean that we should keep doing that. AI can much faster troubleshoot and resolve production issues than humans. Putting humans in the loop will cause for longer downtime and more revenue loss.
> AI can much faster troubleshoot and resolve production issues than humans
Can, yes, with proper guardrails. The problem is that it seems like every team is learning this the hard way. It'd be great to have a magical robot that could magically solve all our problems without the risk of it wrecking everything. But most teams aren't there yet and to suggest that it's THE way to go without the nuances of "btw it could delete your prod db" is irresponsible at best.
Nobody, not even a "smart robot" should have unfettered read-write production access without guardrails. Read-only? Sure - that's a totally different story.
Read-write production access without even the equivalent of "sudo" is just insane and asking for trouble.