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bityard
21d ago
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Yes. But also, lay users are not nearly as dumb/incompetent as UX designers allege when they rationalize removing features to "simplify things."
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pixl97
21d ago
Not a UX designer, but having supported systems for decades I don't agree with your statement. If you got the system down to a single button that said 'Do' the user would still somehow screw it up.
cwillu
21d ago
And the correct response to this knowledge is to not try to optimize for the user that will screw anything up.
pixl97
21d ago
This only depends on how much money they have. If dumb users pay the most, then businesses will optimize for them.
goodmythical
21d ago
It's simple, when you really think about it. Just remove the user. All such pebkac and id-10t errors immediately resolved.
pixl97
21d ago
>Just remove the user.
Clawbot: I understand what you need, drones dispatched.
stuaxo
20d ago
Have worked on a help desk. Dialog boxes are close to this UI and nobody read them, come to think of it power users don't tend to either.
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