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0 pointsbityard3mo ago0 comments

Yes. But also, lay users are not nearly as dumb/incompetent as UX designers allege when they rationalize removing features to "simplify things."

0 pointsbityard3mo ago0 comments

Yes. But also, lay users are not nearly as dumb/incompetent as UX designers allege when they rationalize removing features to "simplify things."

0 comments

6 comments · 1 top-level

pixl973mo ago· 5 in thread

Not a UX designer, but having supported systems for decades I don't agree with your statement. If you got the system down to a single button that said 'Do' the user would still somehow screw it up.

cwillu3mo ago

And the correct response to this knowledge is to not try to optimize for the user that will screw anything up.

pixl973mo ago

This only depends on how much money they have. If dumb users pay the most, then businesses will optimize for them.

goodmythical3mo ago

It's simple, when you really think about it. Just remove the user. All such pebkac and id-10t errors immediately resolved.

pixl973mo ago

>Just remove the user.

Clawbot: I understand what you need, drones dispatched.

stuaxo3mo ago

Have worked on a help desk. Dialog boxes are close to this UI and nobody read them, come to think of it power users don't tend to either.

j / k navigate · click thread line to collapse

0 comments

6 comments · 1 top-level

pixl973mo ago· 5 in thread

Not a UX designer, but having supported systems for decades I don't agree with your statement. If you got the system down to a single button that said 'Do' the user would still somehow screw it up.

cwillu3mo ago

And the correct response to this knowledge is to not try to optimize for the user that will screw anything up.

pixl973mo ago

This only depends on how much money they have. If dumb users pay the most, then businesses will optimize for them.

goodmythical3mo ago

It's simple, when you really think about it. Just remove the user. All such pebkac and id-10t errors immediately resolved.

pixl973mo ago

>Just remove the user.

Clawbot: I understand what you need, drones dispatched.

stuaxo3mo ago

Have worked on a help desk. Dialog boxes are close to this UI and nobody read them, come to think of it power users don't tend to either.

j / k navigate · click thread line to collapse