Google services are banned at the very large company I work at and that's not because they are technically poor.

It's just that the last time we had to deal with their customer support, they were so bad someone at the exec level said they were banned from now on. It's to the point we have to explicitely schedule high level meetings and carve out exceptions when they happen to buy products we use.

We work with nearly everyone in the cloud space except Google. That should tell you everything you need to know.

Isn't that pretty much par for the course for these megacorps? Account gets banned as a disproportionate response to something minor, or in many cases for no explicable reason at all, and anyone without enough of a platform to do "bad PR escalation" via social media or traditional media gets to learn the hard way that their "customer service" is just a brick wall that can't or won't do anything about it.

Adopting a massive dependency on a single company is generally a mistake.

As far as I can tell, most of the offenders just had their access to Antigravity and Gemini CLI suspended, not the rest of the Google ecosystem.

There are probably some boundaries set by Google's legal team, especially for Workspace.

what you described is that using google is a novel business risk

> give reasons why

Because it'll be an LLM guided bot handing out bans, so no one will actually KNOW why.