Did you ever notice that "About this software" is the first thing on the first menu of every application? Is that because people have to know what version of the software they are using every time they start it? It's still like that today, and it's very very stupid. Other OSs get it right and put the version information on the last menu, where it doesn't clutter up the most prominent area in the most used menus.
Finder was crap in the 1980s. Still is crap, but it used to be crap too.
The window system in the 80s and 90s was also crap. Could not resize a window from any side or corner of the window except the lower right. Windows has had resizing from any edge or corner since forever.
Apple "design" is just not as good as people seem to think it is.
They've also had plenty of weird and unloved hardware designs... the infamous trash can, the clamshell laptop, the weird anniversary macs, a mouse with a charging port on the bottom so that you can't use the mouse while it's charging, and the list goes on and on and on.
But since the switch to the new filesystem, it's kinda slow and annoying.
They have built some proprietary stuff around their filesystem to increase their walled garden height. Which is kind of stupid in the era of cloud computing, because you cannot use any of it if you share files/directories with other people who don't use Macs.
And its Windows competition Windows Explorer has likewise gotten worse and worse each revision of Windows.
macOS is very frustrating to use without utility apps that provide the necessary improvements. But they are never as well integrated, cost money or are a hassle to set up.
Apple just wins because they make good-looking, well-built hardware, and sometimes they win on some performance metrics (in the Apple Silicon era, it's mostly about efficiency and single-core speed, which is not as useful as some like to believe).
Android (70%) beats iOS (30%). Windows (68%) beats MacOS (13%).
Always seemed like an apple sort of idea.
I'm surprised you went for that over the puck. At least when you unplugged it, you could use it. The puck was just terrible. And old.