Well, presumably the page's intended audience is software developers at Apple. As a software developer myself, I am all too familiar with the unnecessary churn caused by vague bug reports. It saves time when people include details like error messages (when applicable), steps to replicate, expected result vs. actual result, etc.

Besides, users and developers don't always use software the same way, have the same settings, follow the same forums.

It does make me wonder if Apple's own employees actually dog-food iOS day-to-day.

It just seems like, you could stop any iPhone user in the street and ask them "How do you find the keyboard?" And get a consistently negative response, but yet nobody within Apple seemingly has noticed for YEARS.

Everyone says iOS 26 did it, but I strongly disagree, I disabled most options in General -> Keyboard like three major iOS versions ago, and moved to Swiftkey* in iOS 18 (although iOS keeps changing my keyboard preferences back to the default).

*SwiftKey is also a shit-show with the "Your Tap Map" crap you cannot disable, where it moves the keys and makes the thing inconsistent. Just goes to show how bad Apple's keyboard is, when I'll put up with it.