Someone should tell the CEO/CTO of Element
That said, 70% of our users haven't got the memo yet - we'll do a hard-upgrade when the remaining missing features in Element X (Spaces & Threads) are fully out of Labs.
Meanwhile, Element Web is lagging behind Element X - but we're now in the middle of an incremental in-place upgrade (not a big-bang rewrite, thank goodness) to use matrix-rust-sdk - see our talk from FOSDEM last Sunday for the details: https://fosdem.org/2026/schedule/event/DZJVTS-an-element-web...
This isn't users not getting the memo yet, this is users being faced with an unfortunate choice between a buggy, slow client and a new client that doesn't implement important functionality like Spaces and Threads.
I've only started my Matrix journey, in the form of writing bots using the matrix Python library. I'm keeping my fingers crossed, as the Matrix protocol could be really impactful.
He's (in my mind) always positive, open, and willing to admit the shortcomings of the platform he shephards... but damn does he deal with a lot of undeserved criticism (and deserved criticism, where applicable)