It was developed by a single guy in the IT department and she liked it.
About 5 years ago the company was acquired, and they had to move to their COTS 'enterprise' system (Maconomy).
All staff from the old company had to do a week long (!) training course in how to use this and she hates it.
In future I think there will be more things like 'Time' (though presumably not MS Access based!)