I keep running into the same thing across different teams and it’s starting to bug me.
Non-technical people leave feedback like:
“move this up”
“this looks weird on mobile”
“can you tweak the spacing”
“this copy feels off”
And then that feedback ends up:
half in Slack
half in email
a screenshot with an arrow
or someone just describing it from memory
Nothing breaks, but it’s annoying. Engineers have to guess context, ask follow-ups, recheck the page, and small changes somehow take longer than they should.
I don’t know if this is just the teams I’ve seen or if this is universal.
I’m messing around with a Chrome-based thing that lets people leave feedback directly on the site instead of explaining it in words. Mostly just to see if it actually reduces back-and-forth or if it’s a solution looking for a problem.
Before I go any further with it:
Is this actually painful for you?
Or do you already have a clean way of handling this?
If anyone wants to try it when it’s usable, I’ll give a free month in exchange for honest feedback. Not trying to sell anything here — genuinely deciding whether this is worth continuing.
Curious how others deal with this.
