Americans by and large don't do that. We software developers have not that different of an income gap between us and minimum wage workers compared to my family overseas and their staff. Yet, it would be considered weird, extravagant even, for a $300-500k/yr developer to have dedicated help. We're far more comfortable with people we don't need to interact with directly, like housecleaners, landscapers, etc.
Teleoperated robots sidestep that discomfort, somewhat, by obscuring the the humanity of the staff. It's probably not a particularly ethical basis for a product, but when has that ever stopped us.
An autonomous robot that has 99% reliability, getting stuck once an hour, is useless to me. A semi-autonomous robot that gets stuck once an hour but can be rescued by the remote operator is tempting.
Expect security and privacy in the marketing for these things, too, but I don't think that's a real differentiator. Rich and middle class people alike are currently OK with letting barely-vetted strangers in their houses for cleaning the world over.
Pitching "security and privacy" as features of a device that's remotely operated and monitored is going to be a very hard sell.
- Services like maids or cleaners are usually scheduled, maybe you have to wait and open the door etc. Maybe they can't make it that day because of snow storm etc.
- Services are normally limited to certain hours. With a remote operator, the robot could do laundry all night ran by someone in a different time zone.
- If needed could be operated in shifts.
- Other new use cases could arise, e.g. wellness check on elderly, help if fallen or locked out etc.
It can occasionally make sense for high skill stuff where the shortage is people who can even do it, like remote surgery.
In your house? That's silly. It'd be 100X more expensive and complicated than just hiring a housekeeper so you could... hire a remote housekeeper?
The future with this as a reality is a really dark place, where the uber wealthy live entirely disconnected from the working class except through telepresent machines half a planet away. That way the wealthy don't have to be inconvenienced by the humanity of the poors.