undefined | Better HN

0 pointsGibbon16mo ago0 comments

That's my dad who worked at NaSA doing aeronautics stuff said.

Pilots fuck up all the time so blaming them doesn't excuse anything.

And I find myself butting heads with people over that all the time. Coworker (smug satisfied voice) well if the end user fucks up it's not our fault. Me (trying not to sound really annoyed) yeah it's still our problem.

0 comments

1 comments · 1 top-level

sshine6mo ago

Although it has far from mainstreamed yet, I like how the software industry has the notion of a “UX bug”: if the user failed at anything, the software is at fault, because it wasn’t easy enough to use.

j / k navigate · click thread line to collapse