Ebay sucks .com for digital item purchase

I bought a digital good on ebay. seller sent a url. when I opened the link, there was garbage on the page and not the real item I bought. Contacted seller few times but no response. I also did not get any response from ebay support.

I'm stuck and surprised to see how ebay handles the digital goods as there is no control on the items being sold.

sellers should be sending items in the attachment instead of they control using the url (not downloadable and only printable). this means that buyer doesn't own the item even after purchase.

I know that ebay & paypal have 100% buyer protection but that wastes user's time and also hassle in dealing with this process. ITS FULL TIME WASTE.

so bad. I wouldn't visit ebay again.

-Piyush