I've been trying to get some hands-on experience building voice based experiences and put down some of the lessons I learnt + questions that came up.
Some key points:
- STT (speech to text) models are a new source of errors in input - which has impact on UX
- Some UI elements don't have equivalents in voice, eg: drop downs
- STT + TTS (text to speech) still struggle with names, addresses, food items which etc which are not anglo-saxon in origin
+ a few other points - check out the post
Would be great to hear and learn from your experiences building voice forms and experiences.
Disclaimer: I'm no UX expert and have not read those O Riley books that talk about building VUIs
