> Teams is not primarily a text chat software. It’s not built for this purpose as that’s not how most office workers collaborate. That’s quite obvious.

That's insightful. I gather your workday is a blend of collaborative document writing or video calls?

At work, I'm at my best when I'm not in meetings nor documents. I'm writing text all day, some for computers, some for humans. But I can see how I'm in the minority across the spectrum of knowledge work.

Text chat is the only thing I do with Teams. Video calls and meetings we use Zoom.

> Teams is not primarily a text chat software. It’s not built for this purpose as that’s not how most office workers collaborate. That’s quite obvious.

The problem is that it’s a perfectly fine video meeting application (although what sociopath decided entering a meeting unmuted was a proper default), but many orgs try to push it as their chat application too. The UX for that is awful. And for some of us that is the primary way we communicate. I started working from home in 2008, collaborating on code over Freenode long before that. Most eng teams I’ve been on these past 20 years coordinate on chat. It’s hard when the business people think Teams is fine and then the rest of us have to use busted software.