I like this post. No matter how/when/where/why someone apologizes for a mistake on the Internet, there will always be an "Armchair Quarterback" (on HN) that says: "Oh, that's not a _real_ apology; if I were CEO/CTO/CIO, I would do X/Y/Z to prevent this issue." It feels like a version of "No True Scotsman".

<rolls eyes>

I feel like most of these people will never be senior managers at a tech company because they will "go broke" trying to prevent every last mistake, instead of creating a beautiful product that customers are desperate to buy! My father once said to me as a young person: "Don't insure yourself 'to death' (bankruptcy)." To say: You need to take some risk in life as a person, especially in business. To be clear: I am not advocating that business people be lazy about computer security. Rather, there is a reasonable limit to their efforts.

You wrote:

    > Everybody gets hacked, sooner or later.

I mostly agree. However, I do not understand how GMail is not hacked more often. Literally, I have not changed my Google password in ~10 years, and my GMail is still untouched. (Falls on sword...) How do they do it? Honestly: No trolling with my question! Does Google get hacked but they keep it a secret? They must be the target of near-constant "nation state"-level hacking programmes.