To be fair, my Hetzner server had ten minutes of downtime the other day. I've been a customer for years and this was the second time or so, so I love Hetzner, but everything has downtime.
Their auction systems are interesting to dig through, but to your point, everything fails. Especially these older auction systems. Great price/service, though. Less than an hour for more than one ad-hoc RAID card replacement
Yeah, I really want one of their dedicated servers, but it's a bit too expensive for what I use it for. Plus, my server is too much of a pet, so I'm spoiled on the automatic full-machine backups.