> they'll tell me the same thing the annoying guy said, for years, but because they're outside consultants, I'll listen to them when they say it

A tale as old as time:

> Jesus left there and went to his hometown, accompanied by his disciples. [...] Jesus said to them, "A prophet is not without honor except in his own town, among his relatives and in his own home." He could not do any miracles there, except lay his hands on a few sick people and heal them. He was amazed at their lack of faith. (Mark 6:1-6)

If your doctor suggests to take out your kidney would you seek a second option? There is a lot of B.S. but there are also cases where there has been value provided.