Facebook provides an excellent service to most people in the world and it does so at a level that your $20,000 cannot buy. While we as a more discerning social customer may see it as extremely low value, the production values are actually extremely high. I always think of my national rag the Sun in these instances, it's utter trash, but they really worked hard on making it extremely good trash.
Alas for the article, to be honest the whole thing reads of bitterness, not unjustified if we are looking at 'justice'. But Zuck is a complete $&!t, and an extremely lucky one at that, but in business that's just the way it works. Moaning about it is futile. The only way to end up playing at that level is probably ending up being a complete $&!t as well. There are few big founders who haven't done very dodgy things in their time.