I see.
> I did live specific situations over several years in a support engineer role where a double digit percentage of customers in enterprise configurations that ended up somewhere between terrible performance and catastrophic data loss due to the misunderstood configuration of a very complex piece of software.
I'm sorry, but this claim is outright unbelievable. If the project was even half as unstable as you claim to be, no one would ever use it in production at all. Either you are leaving out critical details such as non-standard patches and usages that have no relationship with real world usage, or you are fabricating tales.
Also, it's telling that no one stepped forward to offer any concrete details and specifics on these hypothetical issues. Makes you think.