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0 pointsVectorLock6mo ago0 comments

What about the space you're using? Do they delete it? Remove all your configurations? Prevent you from doing anything with your account until you up your limit or wait until your month resets?

If you're worried about getting a big bill, and you don't care if it gets shut off when you're not using it, why don't you shut it down yourself?

AWS made the tradeoff to keep the lights on for customers and if there is a huge bill run up unintentionally and you contact them with it they refund it. I've never experienced them not doing this when I've run up five figure bills because of a misconfiguration I didn't understand. I don't think I've ever even heard of them not refunding someone who asked them for a refund in good faith.

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ipaddr6mo ago

What do they do when you don't pay your bill.. they freeze, notify and delete after period of time.

If you try adding files that will result in a larger bill than your limits over the billing period you warn and refuse.

So simple.

agwa6mo ago

How many times has AWS refunded you a five figure bill? I've heard stories from people who got refunded but were told that it would be the first and last time they would get a refund.

nucleardog6mo ago

I think I'm up to two five figure bills and two six figure bills refunded for various companies/clients. On one account, we had about $70k refunded, then a year or two later $130k. The normal monthly spend was closer to $30k.

There were no warnings or "don't do it again". They, very reasonably IMO, asked us to essentially explain how and why this happened and how we'd stop it happening again. They then provided some additional guidance and resources around those areas. In the one case where the charges were due to compromised credentials, they asked us to rotate all of our access keys before they issued the refund.

Completely anecdotal and slightly dated information, but that's been my experience.

agwa6mo ago

Thanks for the anecdotes!

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0 pointsVectorLock6mo ago0 comments

What about the space you're using? Do they delete it? Remove all your configurations? Prevent you from doing anything with your account until you up your limit or wait until your month resets?

If you're worried about getting a big bill, and you don't care if it gets shut off when you're not using it, why don't you shut it down yourself?

0 comments

ipaddr6mo ago

What do they do when you don't pay your bill.. they freeze, notify and delete after period of time.

If you try adding files that will result in a larger bill than your limits over the billing period you warn and refuse.

So simple.

agwa6mo ago

How many times has AWS refunded you a five figure bill? I've heard stories from people who got refunded but were told that it would be the first and last time they would get a refund.

nucleardog6mo ago

Completely anecdotal and slightly dated information, but that's been my experience.

agwa6mo ago

Thanks for the anecdotes!

j / k navigate · click thread line to collapse