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0 pointsthoroughburro6mo ago0 comments

My bank app asks me to review it every time, and only when, I deposit money. It’s so transparent in its attempted manipulation: you just got some money and are likely to be in a better mood than other times you’re using the app!

Literally every deposit. Eventually, I’ll leave a 1-star nastygram review for treating me like an idiot. (It won’t matter and nothing will change.)

0 comments

latexr6mo ago

> Eventually, I’ll leave a 1-star nastygram review for treating me like an idiot. (It won’t matter and nothing will change.)

If enough people give it 1 star with the same complaint, it might. After all, like you said they’re trying to manipulate you to a specific behaviour but if it has the opposite effect it’s in their best interest to reverse it.

mwigdahl6mo ago

It could also be that they really care that the experience of _sending_ them money is frictionless, but they don't care so much about other actions (such as withdrawals...)

thoroughburroOP6mo ago

It could be, but having worked on big mobile apps before, I find that very generous interpretation to be much less likely than my interpretation.

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