undefined | Better HN

0 pointsdrivebyacct213y ago0 comments

I'm not trying to be a jerk, but anyone would say the same thing if I complained about QoS on one of those hugely over-sold shared PHP hosting sites.

Are there really a lot of "not-too-savvy" folks who understand that they need GoDaddy to provide them DNS servers but know better than to use someone else for DNS services and/or registration? Maybe I underestimate the size of that population.

I should and do apologize... I'm getting a lot of flak for my tone. No one deserves for their sites to be down, but I have no sympathy for HN readers who experience downtime. This issue has been discussed to death too many times for it to be an honest surprise to anyone here.

0 comments

Cushman13y ago

I totally understand what you meant-- definitely, anyone reading that comment had a chance to avoid this. But "you deserve it" is very harsh language for what is for the vast majority a well-intentioned mistake at worst.

So, no more shame, but just consider that it is possible to be sympathetic towards someone without endorsing their behavior.

dbecker13y ago

I would would guess there are is a huge population of not-too-savvy folks who use GoDaddy for registration... and they aren't even aware that registration and DNS can be separated.

At least, I assumed they aren't putting Danica Patrick in Super-Bowl commercials for the benefit of the HN crowd.

thedudemabry13y ago

Agreed. All of my domains have used alternatives for the last few years (Google and Name.com). But my less tech-savvy self registered my legal name domain (and variants) around six years ago with GoDaddy and never switched the DNS management over. Big mistake. Now my blog is unreachable via DNS during a job search. Better update my resume links!

j_s13y ago

'you deserve what you get' didn't go over very well, but was all the snark I found that could be judged unreasonable.

Edit: also, there is a great deal of inertia to overcome for a registar change, so a bit of shove (instead of gentle encouragement) may be warranted.

drivebyacct2OP13y ago

No, you're right. It was off the cuff and non-specific and honestly, motivated by a frustration of GoDaddy more than of people here (though I do still hope that they consider this the last straw and move if they haven't already). I just think that someone who's as much a behemoth as GoDaddy could get their shit together and offer a decent quality of service and a tiny ounce of transparency.

I'm a bit upset because this subthread is so vitriolic as a result of my tone and I am sorry for that.

MartinCron13y ago

I'm a bit upset because this subthread is so vitriolic as a result of my tone and I am sorry for that

What a classy bit of self-reflection. Keep up the good work :)

mediacrisis13y ago

Just pointing this out, it is entirely possible to be a HN reader and deal with clients who have set up their hosting and ignore your suggestions (pleas) to move to a better service. Sometimes clients with low budgets and non profits like to just "figure it out themselves" instead of let their developers handle the hosting arrangement (we do charge for that sort of thing). Enter: GoDaddy's incessant advertising.

j / k navigate · click thread line to collapse