I don’t really see this as universal truth with corporate customers stalling process for up to 2 years or end users being reluctant to change.

We were deploying new changes every 2 weeks and it was too fast. End users need training and communication, pushback was quite a thing.

We also just pushed back aggressive timeline we had for migration to new tech. Much faster interface with shorter paths - but users went all pitchforks and torches just because it was new.

But with AI fortunately we will get rid of those pesky users right?

Everything takes longer than ppl want to wait. But when building a house, ppl are more patient and tolerant about the time taken, because they can physically see the progress, the effort, the sweat. Software is intangible and invisible except maybe for beta-testers and developer liaisons. And the visual parts, like the nonfunctional GUI or web UI, are often taken as "most of the work is done", because that is what people see and interact with.

until the whole company fails because lack of polishing and security in the software. Think tea app openly accessible databases...

No, the org will still have to wait for the requirements, which is what they were waiting for all along.

Or as a new problem that it will persist for decades to come.