Oh my God, tell me about it. Our C levels are being fed bullshit by all of our vendors about how AI is going to transform their business. Every few weeks I have to ask "what the fuck does that mean exactly?" "Oh, well, agentic AI and workflows blah blah."

Ok? You want a chatbot? Fine, we're still building a state machine. At best, the LLM is doing expensive NLP to classify the choices.

Something something classify support tickets? Alright, but we're still just doing keyword search, LLMs literally aren't even needed.

I love LLMs and get a lot of use out of them for coding, but I still don't see anywhere that they're going to fit in for core business functions. Anything that is proposed can and should be done without LLMs. I'm just not seeing where they can be useful until they are truly AGI. Until then, it's just expensive NLP.