Ask HN: Is AI taking our jobs or just changing them?

I know more about customer support but for this specific use case I would say that AI can tackle early support requests first before escalating—mostly repetitive stuff for now but you still need the human touch.

It's more about finding balance, setting up boundaries and ensuring a smooth escalation when AI cannot provide value on its own.

So jobs are changing for CS people but they're not replaced yet.

For me it's a force multiplier but only for specific tasks in which I clearly define the requirements and outcomes. Maybe I'm doing it wrong but it's not even close at replacing even part of what I do. And I've been hearing how it's gonna replace me in 3 months for the last year. I think we would need to see order of magnitude improvements for that to happen.

It seems like the biggest improvement has been from the tooling around it (Claude Code, Zed's agents) that wrangle it into something useful. And that probably has a closer ceiling.

I haven't seen it. I also didn't see any production ready AI deployment that isn't supplemental at best.

The one exception I noticed sales supports for potential customers.

AI has changed my programming workflows a bit, although it really depends on the type of project. Students seem to employ it heavily. Any harder question is first put against their AI of choice. I wouldn't have done it differently if it would have been available to me at the time.