I don't think this is fair when discussing infrastructure. It's reasonable to complain about potholes, undrinkable tap water, long lines at the DMV, cracked (or nonexistent) sidewalks, etc. The internet is infrastructure and DNS resolution is a critical part of it. That it hasn't been nationalized doesn't change the fact that it's infrastructure (and access absolutely should be free) and therefore everyone should feel free to complain about it not working correctly.
"But you pay taxes for drinkable tap water," yes, and we paid taxes to make the internet work too. For some reason, some governments like the USA feel it to be a good idea to add a middle man to spend that tax money on, but, fine, we'll complain about the middle man then as well.
