I'm the one who don't bother ordering directly to get better value, but I started noticing less and less restaurants (that I order from) having this option anymore.
They probably saw too little people using it and stopped accepting, sadly.
Having dedicated delivery drivers stops making sense after a while
One benefit of these apps is companies which would never have had a driver now can be ordered, but the cost is all the businesses who did no longer do.
And it’s going to be a hard sell for a small business owner to pay for not employees that are in low demand by the consumer vs the zero fixed cost apps that manage that for you.